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Our commitment to your privacy

Glory Assistance respects your privacy and is committed to handling your personal information responsibly. This policy explains, in simple terms, how information provided through our website may be collected and used.

Information we may collect

Depending on the service you request, we may collect information such as your name, contact details, passport or travel information, visa-related information, and information you voluntarily provide through our evaluation forms.

Medical information

If you request medical treatment assistance, you may voluntarily provide health or medical information needed to understand your request and coordinate appropriate assistance. We treat such information as confidential and use it only for purposes related to the requested assistance.

How we use your information

Information may be used to evaluate your request, communicate with you, prepare or coordinate services, assist with documentation, and connect you with relevant service providers when necessary.

Sharing of information

We do not sell your personal information. Where necessary to provide a requested service, information may be shared with relevant partners or service providers, such as hospitals, medical providers, travel-related providers, translators, or other professionals involved in your case.

Data security

We take reasonable measures to protect information submitted through our website and to prevent unauthorized access, use, or disclosure.

Your choices

You may contact Glory Assistance if you have questions about information you have submitted or wish to request clarification regarding how it is handled.

Updates

This Privacy Policy may be updated from time to time to reflect changes to our services, website, or applicable requirements.

Contact

For privacy-related questions, please contact Glory Assistance through the contact options available on our website.

About Glory Assistance

Glory Assistance provides assistance and coordination services related to international travel, visa applications, medical travel, documentation, translation, and related services.

Our role

Our services are intended to provide guidance, coordination, preparation, and administrative assistance. Glory Assistance does not make decisions on behalf of embassies, immigration authorities, hospitals, doctors, airlines, or other independent third parties.

Visa assistance

We may assist clients with document preparation, application guidance, appointment coordination, and related administrative matters. However, the final decision on any visa or immigration application belongs solely to the relevant government authority.

Medical treatment assistance

Glory Assistance may help coordinate communication, hospital referrals, appointments, travel arrangements, translation, and other support related to medical travel. Medical diagnosis, treatment decisions, and medical outcomes remain the responsibility of qualified medical professionals and healthcare providers.

Third-party services

Some services may involve independent third parties, including hospitals, doctors, airlines, hotels, translators, insurance providers, and government authorities. Their services are subject to their own terms, policies, availability, and decisions.

Client responsibility

Clients are responsible for providing accurate, complete, and truthful information and for reviewing documents before submission. Clients should promptly inform Glory Assistance of any relevant changes to their circumstances.

No guarantee

While Glory Assistance aims to provide professional and careful assistance, we cannot guarantee visa approval, immigration decisions, appointment availability, travel outcomes, medical outcomes, or decisions made by independent third parties.

Fees and payments

Fees for assistance or coordination services will be communicated to the client before the relevant service is undertaken. Third-party costs may be separate and may be subject to the policies of the third-party provider.

Changes to services

Services may be adjusted when circumstances, availability, government requirements, medical recommendations, or third-party conditions change.

Acceptance

By requesting or using our services, you acknowledge that you have read and understood these Terms & Conditions and agree to use our services responsibly.

Updates

These Terms & Conditions may be updated from time to time. The latest version displayed by Glory Assistance will apply to future use of the website and services.